Günther KleinFrontline Employee Perceptions of Working with Collaborative Service Robots

About this book deutschenglish

This dissertation by Guenther Klein presents a comprehensive examination of frontline employees' experiences and attitudes toward collaborative robots (cobots) in the manufacturing industry, with a special emphasis on China. Drawing on qualitative interviews, the research delves into the various factors that influence employees’ acceptance and collaboration with cobots, such as cultural influences, workplace safety concerns, and the perceived advantages of incorporating robotics into routine tasks.

Klein’s study addresses a critical gap in the literature by focusing on the human dimension of cobot deployment. In manufacturing environments where automation is becoming increasingly prevalent, understanding how workers interact with these technologies is essential for successful implementation. The dissertation offers practical insights into how businesses can navigate the challenges and optimize the integration of robots to enhance both productivity and employee satisfaction.

This work is an important resource for academics, industry professionals, and business leaders in the fields of human-robot interaction, technology acceptance, and organizational behavior. It offers a nuanced understanding of how collaborative robots can effectively coexist with human workers, helping organizations stay competitive in a rapidly evolving industrial landscape.

Gain a deeper understanding of how human and robotic collaboration can drive the future of manufacturing.