Intercultural Competence

This book concerns intercultural competence and its impact on managers’ readiness for organizational change. According to the analysis presented in this study, managers who are culturally competent are significantly more likely to embrace organizational change and therefore better prepared for the new managerial challenges of today. In response to a survey of over 500 managers worldwide, the author proposes twelve hypotheses under three classic components: cognitive, emotional and behavioural. The results are sound and revealing. This study provides insight into different areas of intercultural management and offers a good basis for understanding the importance of intercultural training on every level of management in the organization.

Dr. José Luis Vallejo García is associate professor of international management at the University of Strasbourg, Business School.