Wissenschaftliche Literatur Literature

Matthias Handrich

The Power of Co-Creation

Managing Customer Co-Creation of Technology-Based Services

Schriftenreihe innovative betriebswirtschaftliche Forschung und Praxis

Customer co-creation has become the next frontier in service and innovation management. Driven by the rise of the internet customers can actively engage in the development and delivery of products and services thereby taking innovation to the next level. The recent success of social media platforms and e-commerce shops impressively document the popularity of co-created technology-based services.

Despite this high practical relevance the concept of customer…

Sarah Holly

Impact of Incentives and Working Conditions on Performance and Satisfaction

Personalwirtschaft

Since the first workers were engaged by organizations and, work moved beyond a sole owner, incentives, organizational structures, and their impacts on employees have been crucial topics. This subject area has continued to be of interest as work environments and work organizations continue to change; in modern times, the effects of globalization on working conditions have been remarkable. Globalization, together with cost pressures and demands for efficiency to ensure…

Jan Lakotta

Antecedents and Consequences of Managerial Confusion in Service-to-Business Buying

MERKUR – Schriften zum Innovativen Marketing-Management

Drawing on the decision-making and bounded rationality literature streams, the author conceptualizes and measures managerial confusion, which is critical for choice-process satisfaction. He examines the key drivers and outcomes of managerial confusion and the role of the decision’s importance in dealing with complexities using data collected from a diverse sample of key informants. The results demonstrate that the perceived complexities of a market offering and its…

Christian Timm / Francisco Uzcanga (Hrsg.)

Mord und Motiv

Krimis als Lesestoff und Objekt der Betrachtung.
Sammelband zum 20-jährigen Bestehen des Zentrums für Sprachen und Philologie an der Universität Ulm

Ulmer Sprachstudien

Der achte Band der Ulmer Sprachstudien trug den Titel „Annäherungen – Literaten und Literaturen des 20. Jahrhunderts“ und war ein dezidiertes Plädoyer für die literarisch-kulturelle Vielfalt und deren Betrachtungs- und Interpretationsweisen. Der nunmehr vorliegende 20. Band wird herausgegeben im Jahr des 20-jährigen Bestehens des Zentrums für Sprachen und Philologie an der Universität Ulm und ist ganz speziell einem literarischen Genre gewidmet. [...]

Christoph Breig

Asset Pricing and Default Risk

Finanzmanagement

Since several decades, the financial markets price large amounts of money held in securities that face systematic and idiosyncratic risk. Thus, many theoretical and empirical asset pricing papers have addressed issues around the relationship between stock markets and systematic risk. Among others the following research topics have been discussed: the predictability of stock markets, the impact of economy-wide risk factors on equity returns, the modeling of such risk…

Lutz Firnkorn

Influence of Industry Environment on Firms‘ Characteristics

An Empirical Review of the Determinants of Cash Holding, Leverage, Investment, and Return

Finanzmanagement

This study reviews the connection between a firm‘s financing decisions and the industry environment; i.e., the industry structure as well as product market competition. According to existing research, firms should prepare themselves to maintain an investment capacity particularly in concentrated, growing, and volatile industry settings, where investments are uncertain or can have a strategic value. These required adaptations to the industry environment should furthermore…

Simone Sesboüé

Stressor – Strain – Job Performance Relationships

The Central Role of Emotional Exhaustion in Sales and Customer Service Professions

Schriften zur Arbeits-, Betriebs- und Organisationspsychologie

Sales and customer service employees, due to their constant and direct customer contact, are particularly prone to experience emotional exhaustion. While an extensive body of literature on emotional exhaustion exists in human service occupations, very limited research attention has been directed to employees in sales and customer service professions concerning the emotional exhaustion dimension. In this study, the author seeks to investigate the crucial role of emotional…

Burcu Erdogan

Analyzing Convergence/Divergence in European Financial Markets

Schriftenreihe volkswirtschaftliche Forschungsergebnisse

The European Union implemented significant financial reforms in order to facilitate financial integration since the beginning of the 1980s. With the introduction of the euro, the process of integrating financial markets accelerated. All the restructuring efforts reflect an expectation of positive effects from a single financial market in the European Union. However, an interconnected financial system creates challenges as well. It is crucial to investigate the process of…

Hui Ji

The Impact of Culture on Preferences for E-learning Systems in Higher Education

A Comparison between China and Germany

Schriftenreihe innovative betriebswirtschaftliche Forschung und Praxis

As an international student in Germany, the author is part of a large community: more students than ever decide to study abroad. However, learning orientation and cultural adaptation issues are unavoidably associated with study abroad. An important option to address the problems is e-learning.

The present study verifies the German and Chinese students? cultural standards, teaching/learning cultures, and preferences for e-learning systems documented in the…

Henrike Comes-Koch

Mixed Utterances in the Speech of German-English Bilingual Infants

PHILOLOGIA – Sprachwissenschaftliche Forschungsergebnisse

This book provides a detailed linguistic analysis of the mixed utterances produced by two German English bilingual children in their third and fourth year of life.

Starting with a critical review of the relevant questions currently discussed with respect to language mixing in bilingual first language acquisition, this book addresses issues such as the form and the function of mixed utterances in bilingual children’s speech (in comparison to bilingual adults’…