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Digital Marketing

Wissenschaftliche Fachliteratur

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Customer Relationship Management Practices in Emerging Economies (Dissertation)

Bijan Khosravani

Customer Relationship Management Practices in Emerging Economies

A Case Study of Iran

MERKUR – Schriften zum Innovativen Marketing-Management

Bijan Khosravani is an internationally experienced management consultant specializing in strategy, marketing, digital CRM, digital transformation, and ICT. Over the past 30 years, he has worked on numerous international projects and consulted organizations such as SAP AG, German Telecom, Vodafone, AEG Electrolux, LEO Pharma, and WestLB.

His expertise spans various European countries, the USA, and the Middle East, focusing on […]


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Causal Inference and Causal Machine Learning for Data-Driven Management (Doktorarbeit)

Helmut Wasserbacher

Causal Inference and Causal Machine Learning for Data-Driven Management

Applications in Corporate Finance and Marketing

Schriftenreihe innovative betriebswirtschaftliche Forschung und Praxis

The availability of large amounts of data, coupled with artificial intelligence and machine learning as suitable techniques to exploit them, has led to increasing interest in data-driven management. Data are turned into insights, and insights into management decisions.

In the midst of this passion for artificial intelligence, practitioners must remain aware that most machine learning methods maximize predictive performance. This is […]