@book{jurkowitsch2006-a,
  author    = {Silke Jurkowitsch},
  title     = {A Student Satisfaction Model for Higher Education Providers: Based on the Example of the Universities of Applied Sciences in Austria},
  year      = {2006},
  publisher = {Verlag Dr. Kovač},
  series    = {MERKUR – Schriften zum Innovativen Marketing-Management},
  isbn      = {978-3-8300-2467-5},
  address   = {Hamburg},
  pages     = {294},
  fachbereich = {Betriebswirtschaft},
  fachgebiet  = {Marketing & Absatz},
  keywords    = {Hochschulmarketing, Kundenzufriedenheit, Beziehungsmanagement, Non Profit Marketing, Consumer Acceptability, Marketing, Kundenzufriedenheit, Betriebswirtschaftslehre, Bologna-Prozess, Teaching culture},
}