Lei Lei „Ich will heim!“ Gesprächsforschung in der Altenpflege

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Nursing is communication – especially in ageing, multicultural societies. This book presents the first interaction-focused study on authentic conversations between Chinese-speaking, German-learning caregivers and the elderly residents they support in German nursing homes.

Against the backdrop of demographic change and the growing shortage of healthcare staff in Germany and China, the study explores how communicative processes in care unfold, what challenges arise, and which competencies are essential. The analysis combines conversation analysis with additional interviews with training staff. This provides a comprehensive picture of caregiving communication within institutional settings. The results clearly demonstrate that successful care is more than technical expertise – it is lived communication, mutual understanding, and intercultural sensitivity. This work offers valuable insights for the ongoing debate on internationalization, training, and the future of elderly care.

The book addresses researchers and practitioners in nursing science, linguistics, intercultural communication, and professional training. It highlights the crucial role of language skills and intercultural competence in professional nursing practice.